EMS Payables Support Specialist |
| Mar. 10, 2008 - Mar. 10, 2009 |
| Location: | Atlanta, GA |
| Salary Range: | Based on Experience |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | Full Benefits Offerings |
| Type: | Full Time |
| Department: | 13 Operations |
| Description: | Provides payable car hire support and serves as primary customer contact. Coordinates production schedule and handles problem resolution.
|
| Duties: |  Ensure car hire processing is on schedule and accurately meets the needs of clients.
 Promptly respond to payables care hire client inquiries.
 Resolve payable car hire client problems.
 Coordinates production schedules with clients and other support staff.
 Answer payable car hire questions.
 Coordinate and respond to client requested changes.
 Maintain Call Log of interactions with customers.
 Develop a professional working relationship with clients.
 Visit clients, attend meetings with RMI customers and participate in industry committees and meetings.
 Consult with other RMI car hire staff and reviewing processing proposals to determine goals, time frame, limitations and procedures for satisfying customers.
 Review car hire edit and management reports, decipher information and disseminate information as required.
 Keep RMI management, clients and other support staff informed of problems and resolution status.
 Confer with programming personnel to provide car hire advice and participate in problem resolution.
 Formulate and define computer-programming requests.
 Compare programming results against technical specifications.
 Other duties as assigned.
|
| Qualifications: | To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
 Some railroad experience is helpful, but not required.
 Candidates must have strong analytical skills.
 Must be a self-starter.
 BA/BS or MBA desirable.
 Strong written and verbal communication skills are required.
 Proficiency in Microsoft Office (Excel, Word, Outlook).
 Must be extremely detail oriented.
 Must be able to work in a fast paced environment.
 Excellent written and verbal communication skills.
 Able to handle situations with diplomacy.
 Excellent organizational and time management skills.
|
 Email Job to a Friend! |
|
